Please identify your patient by CBDR ID only in your help request


instructions for patients

Information to provide your Cuvitru/Cutaquig/Hizentra Patients.
MyCBDR Practical guide for CUVITRU/Cutaquig/Hizentra Patients   If you log in and only see two green buttons, contact your clinic nurse to Enable Product ...
Tue, 18 Feb, 2020 at 2:07 PM
How to update your CBDR profile.
Updating Profile Information of CBDR 1. Go to and login   2) Click on the My Account tab on the top right-side of the screen 3) Click...
Tue, 18 Feb, 2020 at 2:08 PM
How to generate a Current Patients Report in CBDR.
Step 1: Log onto CBDR  Step 2: Click on the Reporting tab and click Print & Reports Step 3: Scroll down to HTC Reports and click Current Pa...
Tue, 18 Feb, 2020 at 2:09 PM
How to turn off Email Notifications.
If you find that you are receiving too many notifications for events that are not related to you, you can select which notifications you wish to receive. ...
Tue, 18 Feb, 2020 at 2:10 PM
How to change a Patient’s Email Address.
When a patient changes their email address they can still log in to MyCBDR. If they click on the Forgot Password link, the temporary password will go to ...
Tue, 18 Feb, 2020 at 2:10 PM
Activate myWAPPS via MyCBDR
In WAPPS-Hemo, chose your patient (must have a saved treatment plan) and click on Enable App.
Thu, 5 Mar, 2020 at 11:22 AM
Creating a Patient Product Order (PPO)
Search and select patient. Place your cursor over “Create Interaction”. A list will drop down; select “Interaction + Patient Product Order”. Step 1: Pat...
Fri, 5 Jun, 2020 at 10:32 AM
Setting a EHL reagent for your Centre's Factor Concentrates
We have recently added the requirement to specify laboratory reagents used to measure plasma levels of EHLs. These are requested when inputting a PK request...
Tue, 15 Dec, 2020 at 3:43 PM
Transferring your Patient to another centre
In the circumstances where a child patient is seen at a children's hospital and upon reaching the age of 18 is transferred to an adult clinic for contin...
Fri, 8 Jan, 2021 at 2:12 PM
Best Practices for Recording Surgeries
Purpose: To provide guidance to centers on best practices to capture surgeries, avoid duplicate data entry and improve the organization of surgery specific ...
Tue, 12 Jan, 2021 at 1:19 PM